SHIPPING AND DELIVERY

We understand that looking great helps you feel amazing. That’s why we work hard to get your CJ Glam order to your door as soon as possible. Great style deserves great service.


Order Confirmation

After checkout, you will receive a confirmation email to let you know we are processing your order. We then keep you in the loop by updating you throughout the delivery process. Letting you know when your order is being dispatched and providing relevant tracking numbers.


Shipping Cost

All our delivery is via DHL, FedEx or Airmail.

Delivery times and shipping charges will be on your location and parcel weight. The following apply:

Country/RegionDescriptionExtraExpeditedExpress
EUTime to delivery3 to 7 days2 – 5 days1 – 2 days
Shipping rate£6£10£15
OthersTime to delivery6 – 14 days3 – 7 days
Shipping rate£12£25

Global Shipping

We are a truly global fashion brand and that means we ship all around the world. The location of your order may mean you need to pay customs charges or have an impact delivery times.

Don’t worry though. We keep things as simple as possible by allowing you to pay any customs charges, clearance or handling fees at checkout. If you choose not to pay on checkout you may need to pay these fees on delivery of your package.


Delivery Times

All CJ Glam orders take between 3 and 7 days to reach you. We work with trusted couriers and delivery services around the world to ensure your order reaches you safely and quickly.


Returns

We understand that sometimes an outfit or item isn’t quite right and we accept items returned in unworn, original condition within 14 days. Please note, we are unable to accept returns on some items including earrings and underwear. We are unable to refund customs or delivery charges.

If you receive an item that is faulty, please contact our friendly customer service team who will work with you to put things right.

Have you got a question about shipping and delivery that we haven’t answered? Our customer service team are here to help. Just give us a call or get in touch online.

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